Service Requests

Book a technician online in four short steps. Choose a date and time slot – we confirm by phone and WhatsApp.

What do you need?

Printer repairPaper jams, error codes, poor print quality, noises, not printing.Preventive maintenanceCleaning, calibration, roller and fuser check, firmware update.Installation & setupNew printer delivery, network/Wi-Fi setup, drivers and scan-to-email.Toner / ink deliveryDeliver and install cartridges, collect empties for recycling.Spare parts requestFuser, rollers, formatter board, maintenance kit – supplied and fitted.

Tell us about the printer

Printer model *

Serial number (optional)

Error code on the screen (if any)

How urgent is it?

Describe the problem or what you need *

Parts, toner or ink needed (with quantities)

When should our technician come?

Preferred date *

Visits run Saturday, Sunday, Monday, Tuesday, Wednesday, Thursday. Urgent requests: we call you to arrange the fastest slot.

09:00-12:004 visits left12:00-15:004 visits left15:00-18:00Fully booked

Where and who should we contact?

Contact name *

Company

Mobile / WhatsApp *

E-mail *

City / area *

Address (building, floor, office) *

You will get a request number by e-mail and can follow it online. Inspection fees are waived for contract customers.

Quick checks while you wait