Services
Repairs, preventive maintenance, supplies, spare parts, installation and maintenance contracts for HP printers.
One partner for every printer in your office – from the first installation to the last page.
Printer repair
On-site diagnosis and repair of HP LaserJet, Color LaserJet, OfficeJet, Smart Tank and DesignJet printers – paper jams, error codes, print quality and network problems.
- Paper jams and feed problems
- Error codes (13.xx, 49, 50, 79…)
- Streaks, faded or ghost prints
- Network, Wi-Fi and scanning issues
Preventive maintenance
Scheduled cleaning, roller and fuser checks, calibration and firmware updates that stop breakdowns before they happen.
- Cleaning of paper path and optics
- Roller, fuser and transfer checks
- Firmware and security updates
- Written report with counter reading
Toner & ink supply
Original HP and tested premium compatible toner and ink, delivered and installed. Same day in Cairo and Giza for orders before 1 pm.
- Original HP toner and ink
- Premium compatibles with warranty
- Delivery and installation
- Empty cartridge collection
Spare parts
Fusers, rollers, formatter and power boards, maintenance kits and printheads – supplied alone or fitted by our technicians.
- Fusers and maintenance kits
- Pickup, separation and ADF rollers
- Formatter and power boards
- Printheads for inkjet printers
Installation & networking
New printer delivery, network and Wi-Fi setup, drivers on every PC, scan-to-email and secure printing.
- Delivery and unboxing
- Network / Wi-Fi with fixed IP
- Drivers on every computer
- Scan-to-email and folders
Maintenance contracts
Planned visits, guaranteed response times and predictable costs – per printer or pay-per-page Managed Print.
- Planned preventive visits
- Guaranteed response times
- Labour and parts options
- Pay per page with Managed Print